Field Investigations
Where Intelligence Becomes Boots on the Ground
From digital footprints to on-the-ground verification, our investigators carry cases from online detection to physical evidence. Operating through the same in-house team across 100+ countries, we turn scattered signals into court-ready evidence that supports legal enforcement action.
Intelligence & Investigation, Connected
Field Investigation
Field investigations put licensed teams directly into supply chain hotspots and physical markets, verifying and building on what online intelligence uncovers.
- Surveillance and on-the-ground monitoring identify high-risk locations and confirm suspected activity firsthand.
- HUMINT (Human Intelligence) gathers direct, human-sourced insight into networks operating out of reach of digital monitoring.
- Field teams verify online intelligence, confirming digital findings before an investigation moves forward.
- Licensed investigators collaborate with law enforcement to execute raids, seizures, or prosecutions against confirmed infringers.
Integrated Approach
Connecting online findings to physical confirmation into one continuous case creates a complete, verified picture of a subject, event, or claim.
- Test purchases verify authenticity and gather evidence across both digital and in-person transactions.
- Reporting and chain of custody help preserve evidential integrity from initial detection through final disposition, supporting legal and law enforcement action.
- Evidence developed online or in the field builds the record needed to support litigation and legal action.
- Market impact assessments map the scale and distribution of infringing activity across online and physical channels alike.
Online Intelligence
Digital investigations trace threats through their online footprint, from dark web trawling and covert outreach to OSINT research across platforms.
- Online monitoring flags suspected infringements and identifies targets for deeper investigation.
- Covert outreach and engagement on websites, forums, social media, and apps uncovers the bad actors behind the activity.
- Dark web trawling collects data from hidden networks for proactive threat intelligence.
- OSINT (Open Source Intelligence) traces and identifies unauthorized sellers or networks.
Validate Brand Risk Across Global Marketplaces
Test Purchases
A test purchase is more than a transaction. It's the first step in building a defensible case.
Our investigators discreetly acquire suspected counterfeit, gray market, or infringing products to verify authenticity, seller authorization, and identify the extent of the threat. Every purchase is documented through a secure chain of custody, producing evidence that can support targeted investigations, legal proceedings, and coordinated enforcement. Most importantly, each purchase generates intelligence that can uncover wider networks, identify repeat offenders, and guide the next phase of an investigation.
- 15,000+ test purchases made annually
- B2C and B2B purchases
- Undercover resources including Covert Trading Entities (CTEs)
- Dark web trawling and covert outreach
- In-person engagements
- Product evaluation
Choose the right test purchase approach, from standard to complex.
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Tier 1
Tier 1 focuses on rapid acquisition and is ideal for clients who need a streamlined click and buy purchase with optional verification of product authenticity, without extensive documentation or legal evidence. Tier 1 test purchases can also be used as a cost-effective ‘Mystery Shopper’ service across 100+ countries.
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Tier 2
Tier 2 includes more detailed reporting and evidence of chain of custody. Our team thoroughly documents the purchase process, ensuring all steps are meticulously recorded. This level of service is ideal for gathering robust evidence that can be used in legal proceedings or to support enforcement actions.
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Tier 3
Tier 3 is for more complex situations potentially involving lengthy interaction or operation within a B2B environment. It involves extensive undercover operations to engage with sellers over an extended period. This tier is designed for scenarios where infiltration and sustained interaction are necessary to uncover sophisticated illicit activities.
Read Our Latest Report
IP House and Digital Citizens Alliance Expose How Global Piracy Networks Operate as Organized Crime Syndicates
Evidence Handling and Reporting
Strong cases depend on disciplined evidence handling and documentation.
We collect, preserve, and document evidence through every stage of an investigation to maintain its integrity from initial findings to case closure. When a case advances to litigation or criminal referral, every finding is supported by a clear chain of custody and documentation that can withstand legal scrutiny.
- Chain of custody investigation reporting
- Full documentation including sources, screenshots, and timestamps
- Evaluation of physical products, digital purchases, and network investigations
- Storage and disposal options
- Built for intelligence analysis alone or for civil litigation or criminal referral
- Expert guidance from investigation onset to operational conclusion
Stay in control of your brand,
anywhere it lives.
Our experts are here to help you assess your IP protection needs.
Ask About Test Purchases



