Test Purchases
Go Undercover with a Test Purchase Program
We excel at conducting test purchases to verify product authenticity and protect your brand. Our global team of experts offers online and in-person test purchases through customized solutions tailored to your specific needs.
Validate Brand Risk Across Global Marketplaces
IP House investigators conduct test purchases to verify sellers, identify supply chain risk, and build evidentiary foundations against IP infringers for further enforcement action.
Global Reach
Our truly global presence, with investigators worldwide, allows us to perform test purchases in most locations. We ensure your brand is protected no matter where your adversaries operate, providing you with peace of mind and comprehensive coverage.
Comprehensive Capabilities
We can conduct online test purchases on any platform, including the Dark Web. Our team utilizes a multitude of undercover resources, and we support most payment options to ensure seamless and secure transactions.
Covert Communications
Our team has extensive experience performing undercover test purchases and investigations using pretext and covert communications, ensuring we can effectively navigate and operate within various environments to gather the necessary evidence.
3-Tiered Test Purchase Service
We offer a tiered approach to our Test Purchase service to meet your specific objectives and budgets.
Tier 1
This tier can quickly provide product in hand to allow for analysis and determine if further investigation is warranted. Our Tier 1 test purchases can also be used as a cost-effective “Mystery Shopper” service. This tier focuses on rapid acquisition and is ideal for clients who need a quick verification of product authenticity without extensive documentation or legal evidence.
Tier 2
This tier includes more detailed reporting and a proven chain of custody. Our team thoroughly documents the purchase process, ensuring all steps are meticulously recorded. This level of service is ideal for gathering robust evidence that can be used in legal proceedings or to support enforcement actions.
Tier 3
This tier is for more complex situations potentially involving lengthy interaction or operation within a B2B environment. It involves extensive undercover operations, including the use of pretext and covert communications to engage with sellers over an extended period. This tier is designed for scenarios where infiltration and sustained interaction are necessary to uncover sophisticated illicit activities.
Detailed Documentation
Every test purchase comes with a detailed report that covers the entire purchase process from start to finish. Whether you need insights for intelligence analysis or evidence for civil litigation or criminal referrals, we provide thorough tracking and documentation. This includes target communications, product photos, receipts, shipping and delivery status, and proof of chain of custody.
Product Evaluation and Verification
We provide detailed analysis and evaluation of suspect counterfeit or otherwise infringing physical and digital evidence to determine authenticity. Our team of experts employs advanced forensic techniques and state-of-the-art technology to examine products and digital content meticulously. We assess various attributes to identify any discrepancies or signs of counterfeiting. We prepare comprehensive reports documenting our findings, including photographic evidence and expert opinions. With extensive experience in substantiating our findings in court, our experts are well-versed in providing testimony and presenting evidence in legal proceedings, ensuring that our analyses meet the highest standards of accuracy and reliability.
Providing End-to-End IP Protection Globally
Combining artificial intelligence with human intelligence and expertise provides you with a full spectrum of protection services against unauthorized brand use.
Intelligence Database
Every search, every finding, and every action taken gets fed back into our system, building an intelligence database that gets more efficient and robust with every client investigation.
We search a wide range of platforms including forums, social media, and B2B/B2C marketplaces that include API integrations with some of the larger marketplaces for swift listing removals.
Online Monitoring & Enforcement
Strategic Intelligence & OSINT Investigations
Using a blend of online research and on-the-ground intelligence gathering, our investigators work to identify and locate target individuals and distribution network operators that can be used to inform your escalation strategy.
Gain additional intel and/or collect evidence to support complex investigations or legal actions such as C&Ds, Knock & Talks, and witness testimony.
Test Purchases
Civil & Criminal Enforcement Actions
Hold bad actors accountable for their illicit actions through civil litigation and criminal referrals to law enforcement. IP House ensures that all prior investigative work is litigation ready and guides clients through the legal process.
Fully Documented for Intelligence or Litigation
Each test purchase is accompanied by an extensive report detailing the purchase process from start to finish. Whether you require insight for intel analysis or evidence for civil/criminal litigation, we track and provide everything from target communications to product photos, receipts to shipping/delivery status, and proof of chain of custody.
